Newcomer Services

Intercultural Support Worker

Our Intercultural Support Workers (ISW) provide services to students, parents and the school. At WAEC, Hodan Ali is our ISW and is available Monday/Wednesday/Fridays throughout the school year.

What the Intercultural Support Workers can do for STUDENTS:

• Assist with registration at the school
• Advocate on student’s behalf to the school
• Provide orientation to new school in student’s own language
• Provide referral to in-school supports: counselling, resource, tutoring, etc.
• Facilitate group discussions with students on common concerns
• Provide support for academic and/or family concerns
• Assist in conflict resolution
• Provide students with career information

What the Intercultural Support Workers can do for PARENTS:

• Assist with registration at the school
• Advocate on their behalf to the school
• Understand their concerns and cultural perspectives
• Visit parents and provide service in home language
• Help them to understand their child’s progress and the school system
• Organize presentations for parent groups
• Provide referrals to school and community resources

What the Intercultural Support Workers can do for your SCHOOL:

• Assist with registration at the school
• Advocate on school’s behalf to parents
• Assist with assessments, parent-teacher conferences
• Assist with counselling and mediation (interpreter services)
• Assist in providing cultural presentations for parents, students, staff
• Recruit parent volunteers
• Make home visits
• Recruit tutors for students